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    privacy policy


    Security of personal information

    Our website complies with laws, regulations and other norms relating to personal information and takes all possible measures to protect the important personal information of our customers.

    E-Garde (hereinafter referred to as 'the Company') considers the protection of customers' privacy, personal information and settings to be a responsibility of the Company in the course of its business activities. Regardless of whether you make an application via our webpage, send us an enquiry, or contact us by e-mail or telephone, we will handle any information that can be used to identify you (hereafter referred to as 'personal information') as follows.
    Personal Information is information that can be used to identify you, such as your name, address, telephone number and e-mail address.
    When we collect personal information, we will clarify the purpose of collection and collect personal information within the necessary scope.
    The Company shall endeavour to manage the personal information it collects in an appropriate manner and to prevent the leakage, falsification or unauthorised intrusion of personal information.
    In principle, the Company will not provide or disclose personal information it has acquired to third parties, except in the following cases.

    • When there is a formal written request for cooperation or enquiry from a person who is legally authorised to make such an enquiry

    • When the customer has given his/her consent.

    If a customer wishes to inquire about or correct their own personal information, we will only do so if we can confirm the identity of the customer by a method specified by the Company.
    *The Company will comply with laws, regulations and other norms applicable to personal information held by the Company, and will review and improve the content of this policy as appropriate.